All orders ship within two business days, unless your order contains personalised items. Please allow four business days for any order containing a personalised item to be shipped.
Standard shipping is FREE for all orders within Australia.
We use land-based couriers to ship our orders within Australia and include tracking. A signature is required on arrival unless you leave a note at checkout to advise us otherwise.
Delivery Times - Australia:
Estimate number of business days your order will take to ship from date of dispatch:
|Gold Coast/Brisbane Metro||1-2 days|
|QLD Country||1-3 days|
|Sydney Metro||1-2 days|
|NSW Country||2-3 days|
|Melbourne Metro||2-3 days|
|VIC Country||3-7 days|
|Adelaide Metro||1-3 days|
|SA Country||3-7 days|
|Hobart Metro||3-7 days|
|Perth Metro||7-10 days|
|Darwin Metro||3-5 days|
|WA & NT Country||7-10 days|
If an item has not arrived as planned, please email us at email@example.com as soon as possible so that we can give you an update on its whereabouts.
If you require your order urgently, please email us at firstname.lastname@example.org prior to ordering. Express Post (with Australia Post) can be organised where possible (additional postage fees apply).
Please email email@example.com for a standard international shipping quote. International orders are shipped via Australia Post and a tracking number will be provided.
Shipping costs quoted do not include duties, taxes or other fees and liabilities. You will be responsible for payment of all and any additional fees, duties and taxes levied by the relevant country’s customs. We recommend you contact your local customs authority to determine any relevant charges for import duty or taxes.
Due to our insurance not covering us for items sold to North America or Canada, we do not ship there.
Delivery Times - International
We cannot provide an accurate estimate of the delivery date, however, in our experience, most orders will arrive within two weeks of dispatch.