Terms

PRIVACY AND COPYRIGHT

Your privacy is important to us. All of your information will be used solely for the purpose of processing your order. All content shown on our website is owned by Have A Nice Day, and may not be used in any way without prior permission directly from us.

PAYMENT

We accept Credit card and PayPal.

All pricing is in Australia dollars (AUD). Prices shown on this website are subject to change without notice at any time.

We reserve the right to reject any order where the validity of the credit card or personal details are questionable.

All prices quoted and sales transactions, unless specified otherwise, are in Australian Dollars. GST is included in sales to Australian customers.

PRODUCTS

All products are photographed and described to the best of our ability.

SALE T&Cs

All items on Sale do not apply to previous purchases, alterations or the purchase of gift cards. 'Storewide Sale' refers to full priced products and discounts cannot be combined with any other promotions, store credits or redeemed for cash. While stocks last. Shipping times may be longer than usual during sales periods. Please allow an additional 5-7 working days for all orders to be dispatched.

All orders which include pre-order or back order items will be shipped all together. No split shipments. Please note additional discount codes cannot be applied to sale items. Please check your order carefully as orders cannot be changed once confirmed.

SHIPPING

All orders ship within two business days.

If there is a delay in dispatching your order due to unforeseen circumstances, we will notify you by email and send the order as soon as possible.

Once your order has been shipped, Have A Nice Day accepts no responsibility for loss or damage to your parcel or unclaimed packages. We will; however, attempt to resolve the issue to the best of our ability.

If you provide an incorrect mailing address and your order is returned to us, you will be required to repay the shipping costs we incur to do this.

Australia

Standard shipping flat rate $10.

FREE standard shipping for all orders over $150 within Australia. 

We use Australia Post to ship our orders within Australia and include tracking. A signature is required on arrival. If you enter Authority to Leave in the notes during checkout, we will not take responsibility for lost or stolen parcels if Australia Post does not follow those instructions.

Please allow 1-10 business days for delivery after dispatch depending on your delivery address. If an item has not arrived as planned, please email us at info@haveaniceday.com.au as soon as possible so that we can investigate its whereabouts.

If you require your order urgently, please choose express postage (additional postage fees apply) or email us at info@haveaniceday.com.au prior to ordering.

International

We do not currently ship to countries outside of Australia.

RETURNS

If you are unhappy with your purchase/s for any reason, please contact us within 7 days of the item being delivered and we will do our best to resolve the matter quickly.

All inquiries are to be sent to info@haveaniceday.com.au with ‘Return Request’ and your order number in the subject heading. Please include photos and a description of the faulty or defective goods.

If your product is deemed to be faulty or of unacceptable quality, we will gladly accept your return and either refund in full, or re-supply you with another product of similar value, subject to availability. This will be honoured within one month from the original purchase date & on a case-by-case basis thereafter. We do not refund due to change of mind.